MAND October Board Member Spotlight: Miranda Haugrud

Population Health and Performance Improvement Manager, Lakewood Health System; Certified and Contracted Pump Trainer, Medtronic; Consultant Dietitian, Greenwood Connections

Briefly tell us about your day-to-day work: My day to day work includes supporting and leading a group of eight nurses who coordinate care for complex, high needs patients. We work together to provide exceptional patient care along with encouraging and motivating patients to manage their chronic conditions and to complete any preventative screenings recommended by their provider. Additionally, I organize and manage payor contracts for value based initiatives between our organization and the respective insurance company. I review data with the payors for patients attributed to our organization and together we come up with goals we want our patients to achieve. If we meet our goals, the payors see this as shared savings and will give us a portion of the shared financial savings.

Tell us about things you do that you find particularly interesting or motivating: I find the value based care component to my job most interesting and motivating. It is challenging as patients still have the right to decline care or preventive screenings, but we try to help patients understand the importance and determine if it meets their overall health goals.